After Sales Service…
What has happened to Customer service? Has it disappeared forever? Is it because we rely so much on companies for their services that they can treat their customers with no respect? I am adverse at...
View ArticleJobCAMP
It was the morning of JobCAMP, a beautiful autumnal day in Sydney, the sun was out and the sky was clear and crisp. I arrive at Luna Park, the big smiling face under the iconic Harbour Bridge. The...
View ArticleThe Campaign Begins
I’m getting ready for my week ahead, listing all the things that have to be done. My headliner has to be changed. Daily status updates on my LinkedIn profile. New head shot as my profile photo was the...
View ArticleMy Personal Brand
My personal brand has been made so much easier with the help of many people. I have to say a big thank you to The Face for producing a fantastic campaign, to Raz Chorev, My Personal Marketer, for all...
View ArticleThe Campaign
It is Friday evening and I am feeling very anxious. I had been an extremely private person in the past and was very reluctant in the beginning to even join LinkedIn and now I was having a complete...
View ArticleStating the Obvious
What is it with junk mail and spamming? They fill our mail boxes full of rubbish, they may think it is not rubbish but with the amount we receive daily it all becomes rubbish as there is so much to...
View ArticleOnline Presence
LinkedIn is the first social network I joined but not the only one I have joined since then. My public profile is not only LinkedIn, it is what a person finds when they do a search on your name, this...
View ArticleData Analytics?!!
Can data analytics stimulate your imagination? A blogger writing about data analytics. Where to begin? I start researching the subject that has come so easily to me in life. Why do I like working in...
View ArticleOperations Dashboard for a Matrix Organisation
Seth Godin recently wrote “When data and decisions collide”. Over the next posts I will describe a model where decisions and data do not collide. Organisations make decisions for the business based on...
View ArticleCustomer Service Experience Part 2
With the world growing smaller and smaller and with the mobility of our labour force we are using services that are not in the same country that we reside in and without the expected results. I have...
View ArticleOur Temperamental Computers
You know the feeling, you are staring at the computer and it won’t do what you want it to do. You want to pick the monitor up, shake it and say “Wake up to yourself. You are supposed to make my life...
View ArticleOur Sick Hospitals
We are very lucky here in Australia, we experience some of the best rates of public health care in the world. But we have a very sick public hospital system. Read More… “OPEN FORUM, Australia’s most...
View ArticleInternal Transfer Rates
The Operations dashboard demonstrated that an organisation is able to split the decision and data, using profitability analysis to analyse decision in operations to mitigate short term risk of the...
View ArticleThe Statistician is a Slut
I was watching the late night news when a program that is shown at an earlier time The 7pm Project came on. I usually don’t watch at that time as I am watching the ABC news. This was on the Friday, 4th...
View ArticleBecoming a Blogger
Me? A Blogger? I didn’t read blogs, why would anybody want to read what is coming out of my head? Several months later I am still blogging and people are enjoying what I write about whether the story,...
View ArticleReaching Out
This tragic love affair we have with our technology is having a snowballing affect on our lives everywhere. Now we need to social network to find a dollar. It is not what you know, it is who you know....
View ArticleAn Interview with Colleen by Laura (Brandau) Brandenburg
Using social media as part of your BA job search strategy. Colleen Chan, “Business Analyst with a Difference” from Sydney, Australia, shares her inspiring story about her entrance into LinkedIn and...
View ArticleThe Search
Over the past months you have been reading about my journey through social networking, social media and creating an Online Presence to find that job. But how did I get that job using this medium that...
View ArticleLanding that Job
It was mid-February and it had been a while since I had any interviews, The Search. Nothing happens in the Australian summer, everybody is on holidays as school children get 6 weeks for their summer...
View ArticleCreating a Report to Tell a Story
Over the years as our personal computers have become faster and more powerful, our databases have change from being a flat file to relational to business intelligence technology we are using today....
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